30-Day Refund Policy

We offer a 30-day refund policy on MacDNS purchases. If you are not satisfied with MacDNS, you can request a refund within 30 days of your purchase date.

How to Request a Refund

To request a refund, please contact us at:

Email: support@macdns.app

Please include the following information in your refund request:

Your order number or transaction ID
The email address used for the purchase
Reason for the refund (optional, but helps us improve)

Processing Time

Refund requests are typically reviewed within 3-5 business days. Once approved and processed by Dodo Payments, the refund will be issued to your original payment method. Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

Eligibility

To be eligible for a refund, your request must be made within 30 days of the original purchase date. Refunds may be refused in cases of fraud, refund abuse, policy violations, or manipulative behavior.

Payment Processing

All payments and refunds are processed by Dodo Payments, our Merchant of Record. Dodo Payments handles payment processing, invoicing, tax compliance, fraud checks, and refund transactions.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: support@macdns.app