Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all MacDNS purchases. If you are not satisfied with MacDNS for any reason, you can request a full refund within 30 days of your purchase date.

How to Request a Refund

To request a refund, please contact us at:

Email: support@macdns.app

Please include the following information in your refund request:

• Your order number or transaction ID
• The email address used for the purchase
• Reason for the refund (optional, but helps us improve)

Processing Time

Refund requests are typically processed within 3-5 business days. Once approved, the refund will be issued to your original payment method. Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

Eligibility

To be eligible for a refund, your request must be made within 30 days of the original purchase date. No questions asked.

Payment Processing

All payments and refunds are processed by Paddle, our Merchant of Record. Paddle handles all payment processing, invoicing, and refund transactions on our behalf.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: support@macdns.app